SHIPFIWI EXPRESS — PRIVACY POLICY

Effective Date: 2026

ShipFiwi Express respects the privacy of our customers and is committed to protecting personal information provided through our website, customer accounts, shipping services, and other business channels.

1. Information We Collect

We may collect information such as:

• Full name

• Telephone number

• Email address

• Billing and payment information

• Shipping and delivery information

• Mailbox/account number

• Package details

• Information provided when contacting customer support

2. How We Use Information

Customer information may be used to:

• Process and manage shipments

• Identify and track packages

• Contact customers regarding their packages or accounts

• Process payments and fees

• Provide customer support

• Improve our services and website

• Meet legal, regulatory, security, and operational requirements

3. Sharing Information

ShipFiwi Express may share necessary customer information with trusted third-party carriers, freight forwarders, delivery partners, payment processors, technology providers, or other service providers when required to provide our services.

We do not sell customer personal information as a business practice.

4. Payment Information

Payment information may be processed through third-party payment providers. ShipFiwi Express does not necessarily store complete payment card or banking information.

5. Data Security

We take reasonable administrative, technical, and operational measures to protect customer information against unauthorized access, misuse, loss, or disclosure. However, no method of electronic storage or transmission can be guaranteed to be completely secure.

6. Customer Responsibility

Customers are responsible for ensuring that the personal information provided to ShipFiwi Express is accurate and kept up to date.

7. Policy Updates

ShipFiwi Express may update this Privacy Policy from time to time. Any updated version may be posted on our website and will become effective when published.

8. Contact

For questions regarding this Privacy Policy or the handling of your personal information, customers may contact ShipFiwi Express through our official customer service channels.